How to make the email address field required on your suggestion box
(Professional plan and higher)
Log in to your account, navigate to the Manage Box screen, and find the Require Email Address toggle in the right sidebar. Clicking this toggle will turn this feature on and/or off.
Note: your response rate may drop if you enable this requirement. While we encrypt email addresses and never share them with you, some respondents may still feel uncomfortable including an email address.
